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Aftersales and Ford Service Centre of Kairali Ford

Aftersales and Service at Kairali Ford of Kochi

Across the world, a Ford car never travels alone. Thats the simple premise with which the Quality Care is built on. Quality Care is the specialized service arm of Ford, committed to giving Ford car owners the complete peace of mind. Discover what Quality Care at Kairali Ford can do for you.

Convenient appointment as per customer choice - No waiting at service reception


Personalized reception procedure

20-minute interactive reception process

Joint inspection of vehicle along with the customer

Good ambience at interactive bay and surroundings

Completion time is scheduled and agreed with customer


Menu Pricing / Fixed Price Agreement with Customers

Availability of menu pricing - include cost of spares, labour and lubes

Total price agreed with customer upfront before starting the job

Service advisor notifies customer of any alteration to price quote, prior to execution of job


Customer care facility

Customer lounge is clean and well equipped


Quality of work

Your concerns will be resolved to your satisfaction and your car will be checked for quality of repair work

Vehicles are returned to customer in a clean condition


Keeping Customers informed and delivery of the car

Service advisor delivers vehicle to customer after clearly explaining the work carried out on the car and explanation of charges

Failed parts returned on customer pay jobs


Follow up

Customers to receive call within a week of taking delivery of the car from workshop

Vehicles are returned to customer in a clean condition


Special Equipment

  • Modern European all-weather paint booth with baking facility along with auto colour mixing system
  • Injector cleaning equipment
  • Computerised Wheel Balancer
  • Automatic Robin air Conditioning Refrigerant Management system
  • Computerised Wheel Alignment
  • World wide Diagnostic system
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Service & Production

Service Journey

From your car's first service to scheduled maintenance, and everything in between. Follow Mr. Doodles as he takes you through the multitude of services offered by Ford, so you always have peace of mind!


Call Road Side Assistance

Service & Production


FORD SCHEDULED SERVICE PLAN

FORD SCHEDULED SERVICE PLAN

Instant arrangements for all Periodic Maintenance Services (PMS) for a period of time. Save upto 10% on aggregate sum of all paid services for up to 5 years at any Ford India Authorized Service Centre
Learn more about our Scheduled Service Plan

FORD HAPPY POCKET SERVICES

FORD HAPPY POCKET SERVICES

The Happy Pocket Service package offers an extremely economical servicing experience that does not compromise on quality.
Learn more about our Happy Pocket Service Plan

 
 FORD TOTAL MAINTENANCE PLAN

FORD TOTAL MAINTENANCE PLAN

Through Total Maintenance Plan the client gets complete true serenity and settled cost for the following 3 years. TMP enhances the re-deal estimation of the auto as the vehicle is kept up by approved Ford dealerships and the arrangement is transferable... Learn more about our Ford Total Maintenance Service Plan
 
 FORD EXTENDED WARRANTY

FORD EXTENDED WARRANTY

Ford's Extended Warranty gives you peace of mind by extending cover for mechanical and electrical failures by 1 to 2 years... Learn more about our Ford Extended Warranty Plan
 
 FORD ROAD SIDE ASSISTANCE

FORD ROAD SIDE ASSISTANCE

While you might plan to perfection and take every precaution to make sure your road trips are smooth, every traveler knows that this is not always possible... Learn more about our Ford Road Side Assistance

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